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TERMS & CONDITIONS

Dell Festive Offer 2019

ONAM OFFER PERIOD:  14th August ‘2019 TO 15th September ‘2019'

GANESHA OFFER PERIOD: 14th August ‘2019 TO 5th September ‘2019'

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PARTCIPATING IN THE DELL FESTIVE OFFER 2019



By participating in the Offer, you acknowledge and agree to the T&Cs related to the Offer.

  • The DELL FESTIVE OFFER 2019 is being offered by Dell India for customer purchases of its Dell Inspiron Notebooks, Desktop/AIO, Gaming, XPS and Alienware made in India through the authorized Dell Outlets having a valid SA Code and below eligible GTM.

    • www.dell.co.in

    • Compuindia

  • The offer is valid for purchases made by individual end consumers only

  • Purchase made from 14th August 2019 to 15th September 2019 is valid only for Kerala and purchases made from 14th August 2019 to 5th September 2019 is only valid for Maharashtra & Goa

  • Offer available on Dell Inspiron Notebooks, Desktops and All-in-ones. Dell Gaming Notebooks are eligible only for additional warranty.

  • Please note that customer can opt for either Easy EMI or regular DELL FESTIVE OFFER 2019 for Ganesha Offer.

  • For Onam (Kerala) Offer- Customer can avail Easy EMI + Additional warranty upgrades as per offer terms.

  • Offer on Cashback/ Easy EMI/ Festive offer (Warranty or other goodies) cannot be combined.

  • Offer is not applicable for e-tail purchases. Only applicable for retail and Compuindia purchases.

  • Easy EMI options available on bank discretion/eligibility only. Kindly connect with your Retailer for further assistance over the same.

  • Customer purchasing Inspiron Notebook 7000 and Gaming series will be eligible for Premium support warranty.

  • The below are the dispatch timelines for DELL FESTIVE OFFER 2019:

Additional Dell Next Business Day® Onsite Warranty Upgrade:

Within 21 Working days from payment realization.

Sennheiser Headphone

Sennheiser HD 4.40-BT Headphone worth7,490:

Within 45 Working days from payment realization.

  • To check the status of the registration or goodies status, please visit www.delloffers2019.com/festive

  • Interest free Financing Offers are available from Bajaj Fin Serve Limited and subject to their terms & conditions on eligibility

 

REDEMPTION PROCESS

  • Log on to www.delloffers2019.com/festive and register as per the above stipulated guidelines to avail the offer.

  • Registration requires submission of following details;

    • Name

    • Postal Address

    • Email id and contact mobile number

    • Scan copy of invoice

    • Service tag detail

    • Scan copy of invoice with valid stamp and signature of the store.

    • SA code of Authorized outlet

  • Post registration and validation eligible participant shall receive registration approval intimation on their registered email and SMS within 3 working days and the amount is required to be paid as expediency charges. The expediency charges will be required to be paid through the payment gateway within 7 working days from the date of receipt of the registration approval mail. The payment gateway link will be provided in the registration approval mail.

  • Upon realization of payment according to offer selected (towards expediency charges, depending on the model of purchase) you will receive email regarding the payment acknowledgement and also providing the time lines regarding the offer Goodies activation.

  • In case any discrepancy, the payment will be refunded to customer back within 10 days.

IMPORTANT TIME LINES-

  • Onam Offer Period- 14th August 2019 to 15th September 2019.

  • Ganesha Offer Period- 14th August 2019 to 5th September 2019.

  • Registration to be completed within 7 calendar days from the date of purchase.

  • Purchases made on 5th September 2019 are required to register on or before 12th September 2019.

  • Post registration approval mail, eligible customers are requested to make payment of the expediency charges as per the Redemption Guidelines within 7 days from the date of receipt of the communication.

  • Any issue regarding claim offer or gift if not registered within 25 calendar days of registration, it will be considered closed. No query will be entertained for that reference number later. Any registration issue should be raised within 5 days of purchase of machine

TERMS & CONDITIONS:

  • The DELL FESTIVE OFFER 2019 is being offered by Dell India for customer purchases of its selected Dell Inspiron Notebooks, Desktop/AIO, Gaming, XPS and Alienware made in India through the authorized Dell Outlets having a valid SA Code and below eligible GTM.

    • www.dell.co.in

    • Compuindia

  • For offer eligibility, mandatory registration is required on www.delloffers2019.com/festive as per the Offer Redemption Guidelines. Please reach dellfestiveoffer@gyftr.com or contact 1800-103-3312/ 9070307010

  • Registration done post the stipulated period will lead to automatic disqualification and Dell will have no liability of the same.

  • Providing incorrect or insufficient details at the time of registration, will lead to automatic rejection of the offer entitlement.

  • Mandatory for Customer Name and Service tag to match with the details provided at the time of registration.

  • Validation of the details and document provided at the time of registration will be completed within 3 working days from the date of submission.

  • Post registration acceptance confirmation, eligible participants are requested to make payment (According to the offer selected) as per the Redemption process guidelines, failure to adhere to same would lead to automatic disqualification.

  • Those intimated with registration rejection are kindly requested to reach out to the concerned contacts mentioned in the Redemption Guidelines.

  • Invoice should clearly mention Customer Name, Date of purchase, Complete Model Number, Service Tag, Operating System, Graphic/Non Graphic

  • Purchase invoice and id proofs should be in a proper readable format, failing to do so would lead to offer entitlement being automatically rejected.

  • Any warranty related query/complaint can be only raised within 30 days of registration done under the promotion.

  • Offer entitlement or rejection will be intimated through the registered email id and mobile number only.

  • Invoices issued in favour of organizations or companies will not be eligible for the offer.

  • Standard warranty is applicable from the date of manufacture.

  • Only NBD support would be provided with this offer.

  • Out of warranty and imported systems are not part of the offer and Dell has no liability on the same. It is the liability of the customer.

  • Additional warranty will be effective for 2 year starting from the date of expiry of 1st year (as seen on www.dell.co.in).

  • Additionally Dell Next Business Day Onsite Warranty is over and above the standard warranty and the same shall be applicable for 2nd and 3rd year from the date of manufacture.

  • Additional Warranty DOES NOT include Accidental Damage Protection Services.

  • Any additional warranty is not available on products that come with 2 Year in built warranty

  • Any additional warranty purchased shall not be for 4th and 5th year extension.

  • Cash redemption is not permissible in this offer.

  • Post redemption process, claims or orders cannot in any manner be cancelled or modified.

  • In the event of non-availability of the any Goodies, the eligible participant will be provided with other items as per the sole discretion of Dell.

  • Customers are not bound in any manner to participate in this offer.

  • Cash redemption is not permissible in this offer.

  • Post redemption offer process, claims or orders cannot in any manner be cancelled or modified.

  • In the event of the claim offer being rejected post receiving payment according to the offer selected, Dell shall, in its sole discretion, take a decision and such decision shall be final.

  • In case of any rejection by Dell post payment acknowledgement, refund will take minimum of 30 days from the intimation of the rejected date.

  • While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors without providing any explanation.

  • All applicable taxes shall be borne by the eligible participant.

  • The decision of Dell on any matters in relation to or arising from the offer shall be final and binding.

  • Dell reserves the right to reject any offer application if the criteria for qualifications are not met.

  • Dell reserves the right to decline orders arising from any error or false statements/declarations provided by the customer without providing any explanation.

  • The personal information provided herein will be stored as per Dell's privacy policy and the data will be shared with our partner for your offer fulfilment purpose and for informing new offers related to Dell products.

  • All disputes are subject to exclusive jurisdiction of Bangalore Courts only. Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.

Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.

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