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Back to College (BTC) Offer Details


OFFER PERIOD: 07 JUNE 2019 TO 30 JULY 2019

Registration to be done within 7 days from date of invoice

Registration Website-  www.delloffers2019.com/backtocollege

 

HDFC Cashback is applicable only on products priced above Rs. 50000

 

BTC Offer on XPS Notebooks-

Smart Student Offer-

  • FREE! Gift Voucher of Levi’s or Fastrack worth Rs. 1500
  • FREE! Sennheiser headphones worth Rs. 7490

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards

Important Note- Customer can avail both offers- Smart Student offer and Bank Offer

 

BTC Offer on G7 and G3 Series Notebooks-

Smart Student Offer-

  • FREE! Gift Voucher of Levi’s or Fastrack worth Rs. 1500
  • Sennheiser headphones worth Rs. 7490 at Rs. 1499
  • 2 Years extended warranty (Premium Support) at Rs. 1499

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards on products priced above Rs. 50000

Important Note- Customer can either avail smart student offer or bank offer. Both offers cannot be clubbed

 

BTC Offer on Alienware Notebooks-

Smart Student Offer-

  • FREE! Alienware Backpack
  • FREE! Sennheiser headphones worth Rs. 7490

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards on products priced above Rs. 50000

Important Note- Customer can either avail smart student offer or bank offer. Both offers cannot be clubbed

 

BTC Offer on Inspiron 5482 2 in 1 Notebooks-

Smart Student Offer-

  • Gift Voucher of Levi’s or Fastrack worth Rs. 1500 at just Rs. 499
  • Sennheiser headphones worth Rs. 7490 at Rs. 2499
  • 2 Years extended warranty at Rs. 1499

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards on products priced above Rs. 50000

Important Note- Customer can either avail smart student offer or bank offer. Both offers cannot be clubbed

 

BTC Offer on Inspiron 7000 Series Notebooks-

Smart Student Offer-

  • Gift Voucher of Levi’s or Fastrack worth Rs. 1500 at just Rs. 499
  • Sennheiser headphones worth Rs. 7490 at Rs. 1999
  • 2 Years extended warranty (Premium Support) at Rs. 1499

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards on products priced above Rs. 50000

Important Note- Customer can either avail smart student offer or bank offer. Both offers cannot be clubbed

 

BTC Offer on Inspiron 5000 Series Notebooks with Windows-

Smart Student Offer-

  • Gift Voucher of Levi’s or Fastrack worth Rs. 1500 at just Rs. 799
  • Sennheiser headphones worth Rs. 7490 at Rs. 2999
  • 2 Years extended warranty at Rs. 999

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards on products priced above Rs. 50000

Important Note- Customer can either avail smart student offer or bank offer. Both offers cannot be clubbed

 

BTC Offer on Inspiron 3000 Series Notebooks with Windows-

Smart Student Offer-

  • Gift Voucher of Levi’s or Fastrack worth Rs. 500 at just Rs. 425
  • 2 Years extended warranty at Rs. 999

Bank Offer-

  • Extra 10% cashback upto Rs. 8000 on EMI Transactions through HDFC Credit Cards on products priced above Rs. 50000

Important Note- Customer can either avail smart student offer or bank offer. Both offers cannot be clubbed

 

Frequently Asked Questions

What is the offer/promotion?

Dell Back To College Offer 2019 enables Dell customers to get an amazing package of their choice. It is for end customers buying eligible SKU’s of Dell.

After purchasing, customer needs to register on this site with all details www.delloffers2019.com/backtocollege Customer will need to submit a scanned copy of invoice as a proof of purchase and a scanned copy of an ID proof because some states regulations require this for us to ship products.

Customer will get a Registration Reference Number. Customer must use reference number for all future communication.

A registration will be validated and link to make the payment will be sent to the customer. Post payment goodies will be dispatched to customer.

Warranty upgrade will happen within 21 days of payment realization. Shopping voucher will be delivered within 48 hours of payment realization. Sennheiser Headset will be dispatched within 21 days of payment realization.

Q. Is mobile number and Email address mandatory?

Yes, mobile number & email address is mandatory. All program communication will be sent to the registered mobile number and email id.

Q. Do I have to give my current residence address or permanent address?

Kindly provide address where you want your goodies to be dispatched. Change of address request will not be entertained.

Q. What if the Service tag is not valid?

If the service tag registered is not valid, claim will be rejected. Click here to view service tag information www.dell.co.in

Q. What if service tag is already registered by other customer?

While registering the Service Tag, if it is showing as already registered, you can still complete your registration. Our customer care team at the backend will validate claims and if they feel the case is genuine it will be sent for DELL approval. Post approval customer can make payment and get the goodies.

Q. What if Model number is not in the list of the drop down?

All valid model number are part of the drop down, please recheck the same.

Q. What if I upload the wrong invoice by mistake?

If wrong invoice is uploaded the claim will get rejected. Customer has to re-register for the same claim. A customer can register only twice in the program.

Q. What if I don’t have the invoice?

In case there’s NO or wrong invoice uploaded, claim will be rejected.

Q. When does my registration gets valid?

Once you submit the claim with all details and invoice copy, claim will be validated at the backend. Post successful validation payment link will be sent to you instantly. If claim is rejected intimation will be sent to registered mobile number along with the reason of rejection. TAT for claim to be validated is 72working hours.

Q. By when we can make payment?

Post successful validation, you will get a link to make payment as SMS & Email. Link will be active for 7 Calendar days. Post which link will get deactivated and claim will be rejected. In case customer deletes his message by mistake, payment can be done by login on the status page; there will be an active link to payment gateway against approved registration.

Q. How will I get to know the status of my payment? What happens if payment gets rejected?

You will get message from the payment gateway on every successful or rejected transaction. In case payment is rejected, you can retry using some other mode of payment. Without successful payment, goodies will not be dispatched.

Q. Can I check the status of my claim and Goodies?

Yes, you can check real time update of your claim by login on the status page using registration reference number generated at the time of registration. The reference number will be key identifier for all program related queries/issues.

Q. How will I get my shopping voucher?

Voucher will be sent to you within 48 working hrs as SMS & EMAIL post successful approval. Gift Voucher will be DELIVERED on your registered MOBILE & E-mail as a SMART CODE within 48 working hrs. No physical voucher will be couriered or required; just show the SMS/Email to the cashier to redeem! For any acceptance issue customer can call 1800-4199-150 for immediate help.

Q. Where can I call if I have a query?

The offer is designed so you can check the status at any time online on www.delloffers2019.com/backtocollege

In case there are any further queries please:

– All customer queries regarding related to payment gateway, document submission or the offer, please reach out to 1800-103-3312 (Monday – Saturday) 10 AM - 6 PM or email at helpbacktocollegeoffer@gyftr.com

 

Detailed TERMS & CONDITIONS

OFFER PERIOD: 07 JUNE 2019 TO 30 JULY 2019

Registration to be done within 7 days from date of invoice

Registration Website-  www.delloffers2019.com/backtocollege

 

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PARTCIPATING IN THE DELL BACK TO COLLEGE OFFER 2019

By participating in the Offer, you acknowledge and agree to the T&Cs related of the offer.

• The DELL BACK TO COLLEGE OFFER 2019 is being offered by Dell India for customer purchases of its Dell Inspiron Notebooks, Gaming, XPS and Alienware made in India through Compuindia.com

• Easy EMI options available on bank discretion/eligibility only. Kindly connect with Compuindia customer care for further assistance.

• The below are the dispatch timelines for DELL BACK TO COLLEGE OFFER 2019: Insta E- Gift Voucher: Within 48 working hours from payment realization. Additional Dell Next Business Day® Onsite Warranty Upgrade: Within 21 Working days from payment realization. Sennheiser Headphone Sennheiser HD 4.40-BT Headphone worth7,490: Within 21 Working days from payment realization.

• To check the status of the registration or goodies status, please visitwww.delloffers2019.com/backtocollege

• Log on to www.delloffers2019.com/backtocollege and register as per the above stipulated guidelines to avail the offer.

• Registration requires submission of following details;

  1. Customer Name
  2. Postal Address
  3. Email ID
  4. Mobile Number
  5. Scan copy of Invoice
  6. Service Tag Number
  7. Scan copy of invoice

• Post registration and validation eligible participant shall receive registration approval intimation on their registered email and SMS within 3 working days and the amount is required to be paid as expediency charges. The expediency charges will be required to be paid through the payment gateway within 7 working days from the date of receipt of the registration approval mail. The payment gateway link will be provided in the registration approval mail.

• Upon realization of payment according to offer selected (towards expediency charges, depending on the model of purchase) you will receive email regarding the payment acknowledgement and also providing the time lines regarding the offer Goodies activation.

• Please reach out helpbacktocollegeoffer@gyftr.com or contact 1800-103-3312/ 9070307010 toll Free Number (Monday- Saturday 10 AM till 6 PM) for customer queries related to offer.

• In case any discrepancy the payment will be refunded to customer back within 10 days.

IMPORTANT TIME LINES-

• Offer Period- 07th June 2019 to 30th July 2019.

• Registration to be completed within 7 calendar days from the date of purchase.

• Purchases made on 30th July 2019 are required to register on or before 06th August 2019.

• Post registration approval mail, eligible customers are requested to make payment of the expediency charges as per the Redemption Guidelines within 7 days from the date of receipt of the communication.

• Any issue regarding claim offer or gift if not registered within 25 calendar days of registration, it will be considered closed. No query will be entertained for that reference number later. Any registration issue should be raised within 5 days of purchase of machine

• Registration done post the stipulated period will lead to automatic disqualification and Dell will have no liability of the same.

• Providing incorrect or insufficient details at the time of registration, will lead to automatic rejection of the offer entitlement.

• Mandatory for Customer Name and Service tag to match with the details provided at the time of registration.

• Validation of the details and document provided at the time of registration will be completed within 3 working days from the date of submission.

• Post registration acceptance confirmation, eligible participants are requested to make payment (According to the offer selected) as per the Redemption process guidelines, failure to adhere to same would lead to automatic disqualification.

• Those intimated with registration rejection are kindly requested to reach out to the concerned contacts mentioned in the Redemption Guidelines.

• Invoice should clearly mention Customer Name, Date of purchase, Complete Model Number, Service Tag, Operating System, Graphics/Non Graphics.

• Purchase invoice and id proofs should be in a proper readable format, failing to do so would lead to offer entitlement being automatically rejected.

• Any warranty related query/complaint can be only raised within 30 days of registration done under the promotion.

• Offer entitlement or rejection will be intimated through the registered email id and mobile number only.

• Invoices issued in favour of organizations or companies will not be eligible for the offer.

• Standard warranty is applicable from the date of manufacture.

• Only NBD support would be provided with this offer.

• Out of warranty and imported systems are not part of the offer and Dell has no liability on the same. It is the liability of the customer.

• Additional warranty will be effective for 2 year starting from the date of expiry of 1st year.

• Additionally Dell Next Business Day Onsite Warranty is over and above the standard warranty and the same shall be applicable for 2nd and 3rd year from the date of manufacture.

• Additional Warranty DOES NOT include Accidental Damage Protection Services.

• Any additional warranty is not available on products that come with 2 Year in built warranty

• Any additional warranty purchased shall not be for 4th and 5th year extension.

• Cash redemption is not permissible in this offer.

• Post redemption process, claims or orders cannot in any manner be cancelled or modified.

• In the event of non-availability of the any Goodies, the eligible participant will be provided with other items as per the sole discretion of Dell.

• Customers are not bound in any manner to participate in this offer.

• In the event of the claim offer being rejected post receiving payment according to the offer selected, Dell shall, in its sole discretion, take a decision and such decision shall be final.

• In case of any rejection by Dell post payment acknowledgement, refund will take minimum of 30 days from the intimation of the rejected date.

• While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors without providing any explanation.

• All applicable taxes shall be borne by the eligible participant.

• The decision of Dell on any matters in relation to or arising from the offer shall be final and binding.

• Dell reserves the right to reject any offer application if the criteria for qualifications are not met.

• Dell reserves the right to decline orders arising from any error or false statements/declarations provided by the customer without providing any explanation.

• The personal information provided herein will be stored as per Dell's privacy policy and the data will be shared with our partner for your offer fulfilment purpose and for informing new offers related to Dell products.

• All disputes are subject to exclusive jurisdiction of Bangalore Courts only. Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.

GIFT VOUCHER TERMS AND CONDITIONS

• Fastrack Gift Voucher: • Validity: 6 Months • Value: INR 500/1500

• Acceptance: During regular business hours

• Other terms:

1. Vouchers redeemable for all products at Fastrack Stores and only on Fastrack merchandise at World of Titan Stores

2. Vouchers are not applicable on any offers running in the store at the time of purchase.

3. Multiple gift vouchers cannot be clubbed for a single purchase. The customer can use only one voucher per product

4. E-vouchers to be used for one-time purchase only and any balance amount is non-refundable

5. Please Contact Shop manager for any acceptance issue and if issue is still not resolved you can write in help@gyftr.com / 1800-1033-314/ 9070307020 for immediate help.

• Levis Gift Voucher: • Validity: 6 Months • Value: INR 500/1500

• Acceptance: During regular business hours

• Other terms:

1. The e-gift card is redeemable for merchandise at select Levi's Stores in India

2. e-gift card is transferable

3. e-gift card cannot be revalidated once its expired

4. The e-gift card can be used only once and no cash refund would be given for any unused balance

5. The e-gift card will not be replaced if lost or stolen

6. The jurisdiction for any legal dispute with regard to the E-gift card shall be the courts in Bangalore only

7. Levi's can change / add any T&C at any given point of time without giving any notice 8. Please Contact Shop manager for any acceptance issue and if issue is still not resolved you can write in help@gyftr.com / 1800-1033-314/ 9070307020. for immediate help Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.

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